From the Author

Handling a Crisis

It’s simply not possible to navigate your work and your life without experiencing a crisis or two. While it’s important to try and avoid them as much as possible, it’s even more important to cultivate your ability to minimize their impact. Crises come in many different varieties and degrees of difficulty. Each one requires a

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Building Trust

There are many characteristics that are important in building a productive, successful career and life. But none of them is more important than gaining and keeping other people’s trust. Why? Because when other people trust you, they are more willing to help you, to listen to your ideas, to accept your opinions, to respect your

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How to Earn Buy-In

You can sometimes cajole, nag, or even force people to help you accomplish your tasks, projects, and goals. But none of that will get you anywhere near as much cooperation, effort, and enthusiasm as you’ll receive when you earn their “buy-in.” In certain situations, people will be ready, willing, and even eager to join you

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