From the Author

Elements of Empathy

A key aspect of increasing your level of productivity and success is your ability to work well with other people. Central to that is your skill at recognizing and honoring their emotions. We call this ability “empathy.” As I wrote recently, the right kind of empathy is a major accelerant of productivity: It gets you

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Time For an Update

As I’ve written many times before, pretty much the only constant these days is change. And when change happens, nearly always the appropriate response is to update something in order to make it mesh well with the new situation and better handle the new requirements and opportunities. The previous sentence has been an awkward way

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