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The Power of Yes

There’s a vast difference between the type of communication where people are trying to win or prove themselves right, and the type where people are…

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The Power of Apology

There’s an undeniable and often overlooked power of apology that everyone can benefit from mastering. I’m not talking about unwarranted apologies that stem from a…

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Handling a Crisis

It’s simply not possible to navigate your work and your life without experiencing a crisis or two. While it’s important to try and avoid them…

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